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Your privacy is important to all of us at Color Story. 

Please read our Privacy Policy carefully as it contains important information about what to expect when we collect personal information from you, including how we use your personal data and the steps that we take to ensure it is kept safe. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Color Story processes all personal information in accordance with data protection legislation and regulations relating to the processing of personal data and privacy. Your continued use of our website constitutes your acknowledgement and understanding of, and agreement with, our Terms and Conditions and this Privacy Policy.

Data Collection

We may use information from the data we collected, our interactions with you and from certain third parties, to help us achieve our goal of providing the highest quality products and services.

When you make a purchase on the website, as part of the buying and selling process, you may be requested to provide personal data such as, but not limited to, the following:

  • Name
  • Contact information including telephone number and e-mail address
  • Demographic information such as address, postcode, and preferences
  • Payment details
  • Other information relevant to customer surveys and/or offers


Data Usage


The information we gather from you will enable us and our processors to fulfill your order, notify you about important functionality changes, and for statistical or survey purposes to improve this website and our services.

When you browse our website, we automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We will primarily use your personal information to provide our services and products to you.  We may also use your personal information for one or more of the following purposes:

  • To process requests and purchases and manage your interactions with us.
  • To communicate with you about services or products you have requested from us.
  • For record-keeping purposes
  • To fulfill our legal obligations (for example, where we are required to keep records of transactions or share information with authorities).
  • To improve the quality of our services
  • For marketing purposes, subject to the terms of this Privacy Policy and your preferences, so that we can improve and tailor the services and/or products we offer you.


Data Protection

We keep your personal data for no longer than necessary for a lawful purpose, such as processing a purchase, or for a reasonable period after the purchase so that we can process any claim or query. 

Color Story takes the security of your personal information seriously. We make every attempt to protect against the loss, misuse, and alteration of your personal information, and we implement reasonable administrative, technical, and physical measures to protect your personal data. 

Please be aware, however, that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. We are not responsible for the contents or policies of external websites and recommend that you check the privacy and security policies and procedures of every website that you use and submit your personal details to.


Social Media

If you follow one of our social media accounts, we receive basic personal data about you according to your profile, such as: your account name, gender, general interests, location, and age. You may also communicate with us directly and provide content in this way. Our legal basis for processing this data is our legitimate interest in providing social media and marketing content that is of interest to our social media followers. 

This personal data will be used within the terms and functionality of the social media sites. 

We are not responsible for the user terms or activities or third party sites. However, Color Story will not sell your information, nor share your information with any third party except as stated in this Privacy Policy or as required to operate our social media accounts, provide our services and/or products to you and/or administer your account.



Similar to many other website operators, we may use standard technology called ‘cookies’ on this site. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies enable us to understand who has seen which pages and advertisements in order to determine how frequently particular pages are visited and to determine the most popular areas of our website. Cookies can be used by us to facilitate your access to our website, gather statistical data, and personalize your online experience. By accessing our website, you agree that we can place cookies on your device.

Most browsers automatically accept cookies, but you can modify your browser settings to decline cookies. Generally, you can remove these cookies by following directions provided in your Internet browser’s “help” file. However, if you choose not to allow us to place a cookie on your computer, you may be restricted from some services, and some of the interactive features offered on our website may be similarly restricted or rendered inoperable.

Our cookies do not store sensitive information such as your name, address, or payment details. They simply hold the ‘key” that is associated with this information once you are signed in. If you would prefer to restrict, block, or delete cookies for our website, or any other website, change the cookie preferences in your browser.



When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for you personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

You have a right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an e-mail to

Similarly, we want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to us changes, such as your email address or name, please amend your details by contacting

You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate or unnecessary. You have various other rights including the right to object to or restrict certain types of data processing, to withdraw consent where you have given it, or to ask us to transfer your data to a third party.


We may disclose your personal information if we are required by law to do so, or if you violate our Terms of Service.


Third-Party Services

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transaction. For these providers, we recommend that you read their privacy policies so that you can understand the manner in which these providers will handle your personal information.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


We are committed to protecting your privacy, so we take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We will not sell your e-mail address, name, delivery address, contact information, payment method details, or any other personal data to any third party without your permission.

Changes to Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to the Privacy Policy regarding the collection and usage of your personal data, we will post any changes on this page, so we encourage you to review it frequently. Changes will take effect immediately upon posting on the website. We keep our Privacy Policy under regular review.

Questions & Contact Information

If you would like to contact the Color Story team with any queries about our Privacy Policy, please send an email.